The Federal Competition and Consumer Protection Commission (FCCPC) has lifted the seal placed on the headquarters of Ikeja Electric Plc after the electricity distribution company agreed to a binding undertaking to follow remedial procedures arising from consumer rights violations.
In a statement issued on Friday by the Commission’s Director of Corporate Affairs, Ondaje Ijagwu, the FCCPC explained that the DisCo’s head office was sealed on December 11, 2025, due to its failure to comply with a directive from the Nigerian Electricity Regulatory Commission (NERC). The directive required Ikeja Electric to unbundle a Maximum Demand account into 20 separate accounts for a customer who had reportedly been without electricity supply for more than two and a half years.
“Ikeja Electric undertook to resolve all consumer complaints referred to it by the FCCPC within agreed timelines.
“Any breach of the undertaking would expose it to renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act,” the statement said in part.
Reacting to the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Tunji Bello, said the Commission’s action was aimed at enforcing the provisions of the FCCPA (2018).
“Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives. Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately,” Bello said.
He further explained that the resolution reflected the Commission’s balanced regulatory approach.
“We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured. What remains constant is our duty to protect consumers and uphold regulatory accountability,” he added.