The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the Lagos office of PWAN MAX Property and Business Solutions Limited over alleged regulatory violations linked to a consumer complaint involving unallocated land.
The enforcement action followed a petition alleging that the company failed to allocate 20 plots of land that were fully subscribed to and paid for by a customer in February 2025.
According to the commission, an investigation was launched and the company was invited to respond to the allegations. However, PWAN MAX allegedly failed to honour the invitations and did not comply with a compliance notice issued under Section 150 of the Federal Competition and Consumer Protection Act (FCCPA) 2018.
As a result, the FCCPC invoked its powers under Section 150(4)(a) of the FCCPA, which allows the closure of business premises where a company fails to address violations after ignoring a compliance notice.
Speaking during the operation, the FCCPC’s Southwest Zonal Coordinator, Mrs. Olubunmi Otti, said the investigation began after the commission received a complaint from a consumer who claimed that 20 fully paid plots of land had not been allocated.
Otti stated that the company initially failed to honour two invitations before eventually being summoned by the commission.
She said PWAN MAX later committed to allocating the plots and providing the required documentation to affected subscribers by June 30 of the previous year.
“Following the expiration of the timeline, the commission issued a compliance notice in accordance with Section 150 of the FCCPA, clearly outlining the nature of the breach, the required remedial actions, the compliance timeline and the consequences of non-compliance,” Otti said.
She explained that the company’s failure to address the issue prompted the commission to proceed with the sealing of its premises.
“The sealing of the premises will remain in force until the commission is satisfied that the breach has been fully remedied, after which a compliance certificate may be issued,” Otti said.
The FCCPC also disclosed that it is investigating additional complaints against the company involving land transactions, investment schemes and allegations of failure to allocate properties to subscribers who had completed payment.
Otti noted that affected consumers could be entitled to refunds and warned that non-compliance could lead to legal action.
“If they fail to refund the money, the law empowers us to prosecute. We are issuing a summons, and they are expected to appear before the commission within seven days,” she said.
No staff members were present during the enforcement exercise. A notice displayed at the entrance of the premises informed clients and Property Business Owners that the company was observing a five-day fasting and prayer programme from June 8 to June 12, with normal operations expected to resume on June 15.
The action forms part of the FCCPC’s ongoing clampdown on real estate firms accused of violating consumer rights and failing to fulfil contractual obligations.
Last month, the commission sealed two other real estate companies over alleged consumer complaints relating to refunds and property transactions after they reportedly failed to comply with regulatory directives.
