OPay Digital Services Limited has denied reports that its offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged tax non-compliance, describing the claims as false and misleading.
The reports circulating on social media and online platforms suggested that the NRS had shut OPay’s offices over non-compliance with Value Added Tax and Company Income Tax under the Nigeria Tax Act 2025.
In a statement on Thursday, the company clarified that its offices nationwide remain open and fully operational, continuing to serve customers, partners, and merchants without any disruption.
“Our attention has been drawn to recent reports claiming that our offices in Lagos and Abuja were sealed by the Nigeria Revenue Service (NRS) over alleged non-compliance with Value Added Tax (VAT) and Company Income Tax under the Nigeria Tax Act 2025.
“Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners, and merchants without disruption.
“As a responsible financial technology company operating in Nigeria, we are compliant with all applicable tax obligations and regulatory requirements. We work closely and transparently with all relevant government agencies and regulatory authorities to ensure that our operations consistently meet statutory standards,” the statement read.
OPay added that the notice at the centre of the reports stems from an industry-wide directive by the NRS requiring payment platforms to display certain statutory charges separately in their applications for reconciliation and transparency.
The company emphasised that the directive affects multiple operators in the payment sector and is not directed at OPay alone, describing suggestions that it implied non-payment of taxes as “factually incorrect and misleading.”
OPay also criticised the selective focus on the company in reporting the matter, saying such coverage appeared designed to damage its reputation.
“The notice referenced in the reports arose from a recent industry-wide directive by the NRS requesting payment platforms to distinctly separate certain statutory charges on their applications for easier reconciliation and transparency.
“This administrative clarification affects multiple operators across the industry, not OPay alone.
“The suggestion that the notice indicates non-payment of taxes is therefore factually incorrect and misleading. Equally troubling is the selective and deliberate singling out of OPay in a matter that concerns the wider industry.
“Such reporting not only distorts the facts but also appears calculated to undermine the reputation of a company that has consistently demonstrated strong compliance, transparency, and cooperation with regulators,” the statement read.
The company reiterated its commitment to working closely with all relevant government agencies and regulatory authorities to ensure statutory compliance while supporting Nigeria’s digital economy through secure and inclusive financial services.
“For the avoidance of doubt, the information currently circulating online suggesting that OPay is shutting down or our offices have been shut down should be disregarded, as it does not reflect the true situation.
“OPay remains committed to supporting Nigeria’s digital economy by providing secure, reliable, and inclusive financial services to millions of users nationwide,” the statement concluded.