The upgraded platform which was launched on Tuesday, 16 January 2024, according to a statement by Customs spokesperson, Abdullahi Maiwada, is accessible at https://auction.nigeriatradehub.gov.ng.
Maiwada said the upgraded website which is a result of Customs’ commitment to continuous improvement has seen positive results, with details on bids, registered applicants, paid fees, and won vehicles.
He added that this strategic move aligns with the guidelines outlined in the newly enacted Nigeria Customs Service Act, 2023, showcasing the agency’s dedication to efficiency and fairness.
“The new platform is an upgraded version of the previous portal designed to provide Nigerians with an equal opportunity to participate,” Maiwada said.
“Since its relaunch, the platform has recorded impressive results, including: 1137 number of bids, 1099 registered applicants, 652 successfully paid administration fee, 100 vehicles uploaded on the window and 86 vehicles bided and won.”
Maiwada said the NCS emphasizes that successful bidders should promptly download their winning certificates through the provided link in the confirmation email.
Subsequently, successful bidders are required to present the certificate where the goods are domiciled and the clearance process is expected to be done within seven days.
“It is also pertinent to note that the auctions are periodic and open every Tuesday from 12 noon to 6 pm, providing the public with regular opportunities to select and bid for desired items,” the NCS spokesperson stated.
For comprehensive details and guidelines on the e-auction process, interested participants are encouraged to visit the NCS website at http://customs.gov.ng.
Maiwada added that any concerns or complaints can be directed to the NCS Helpdesk at 07037891156, operational from Mondays to Fridays from 9:00 AM to 5:00 PM.
While the NCS acknowledges occasional glitches reported by participants, potentially attributed to high traffic, he said its dedicated technical team is actively addressing the situation.
The Nigeria Customs Service assured the public that initial issues will be swiftly resolved to ensure a seamless experience in all subsequent exercises.
