Eid-ul-Adha: Bi-Courtney reveals plans to ease flight delays, cancellations

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Bi-Courtney Aviation Services Limited, the operator of Murtala Muhammed Airport Terminal Two, has expressed its greetings to Nigerian Muslims on the occasion of this year’s Eid-El Kabir Festival.

They have reassured the Muslim community, as well as other travelers and users of the airport, that they are committed to ensuring maximum safety and security within and around the airport facility both during and after the festival.

In a statement released on Tuesday by Oluwatosin Onalaja, the Head of Corporate Communications at BASL, it was emphasized that the company has made significant investments in infrastructure maintenance and the development of its workforce.

These efforts aim to promote and sustain the safety and security of people’s lives and property within and around the airport terminal.

He said, “We are in the aviation business, a highly regulated and specialised industry. To achieve success in this space, modern infrastructure is key. Consistent maintenance is yet another phase that must be heavily invested in.

“On safety and security, we have a very large Aviation Security Team, which we continue to train and retrain. In addition to this professional training, we have also leveraged the expertise of the country’s various law enforcement agencies like the Police, the Air Force, and the DSS for joint drilling and training,” Onalaja added.

BASL also mentioned that, apart from the current Customer Care Programme in the terminal, Murtala Muhammed Airport Terminal Two (MMA2) is actively developing an initiative called On-Time-Performance (OTP). This program aims to enhance accountability and recognize punctuality in airline operations.

Onalaja clarified that an airline will be deemed OTP compliant when it consistently operates its scheduled flights on time.

He further said, “A flight is considered on time when it arrives and/or departs within 15 minutes of the scheduled time. Cancelled flights count as not-on-time flights. The OTP is calculated based only on flights that operate within the scheduled arrival and/or departure times with minimal or zero cancellations.

“At the end of the day, the OTP-compliant airlines will be appropriately recognised and appreciated, to engender a culture of on-time performance among airlines at the MMA2 terminal,” he added.