Access Holdings Plc, the parent company of Access Bank Plc, has refuted allegations of missing funds in the bank.
In a statement, the company stated that its attention had been drawn to a video on social media wherein allegations of missing funds and unethical behaviour were made against Access Bank.
The company stated that the allegations were unfounded and baseless.
“First and foremost, we wish to emphasise that the safety and security of our customers’ funds are core priorities which we take seriously. Second, Access Bank Plc does not engage in or condone any unethical behaviour.
“In the instant case, the allegations of missing funds in the bank are most untrue and baseless. There is no N500 million or any other fund or amount missing from the subject customer’s account or from any other customer’s account with us.
“We and other independent stakeholders in the banking industry have thoroughly investigated these allegations and independently arrived at the same conclusions,” Access Holdings stated.
According to the company, Access Bank operates with the highest ethical standards while protecting its customers’ interests in line with extant privacy laws.
“Consequently, whilst we have engaged and will continue to engage with our customers, we must advise the public not to rely on or believe sensational and unverified claims that are designed to titillate and mislead the public. We remain committed to serving our customers,” the bank stated.