The Lagos State Government has announced plans to launch the Citizens Gate mobile application, which will serve as a feedback platform for residents’ feedback on state programs and policies.
Aderemi Adebowale, the Special Adviser to the Governor on Civic Engagement, stated in a statement on Thursday that the digital platform will facilitate an interface with state citizens and bring governance to residents’ doorsteps.
She said, “The aim of the Lagos State Citizens Gate mobile app is to bring governance closer to the governed. Through Citizens Gate mobile app, citizens will be able to perform some functions, including giving feedback on government services in form of commendations, complaints, suggestions or inquiries.
“Effective communication and feedback remain the lifeblood of any government and this feedback mechanism will bring people closer to the government and also get the citizenry involved in governance.
“The mobile application, which should be launched soon, has been strategically developed as a one-stop-shop for everything about Lagos State and was designed to address several issues while giving citizens and visitors real-time direct access to the state government as well as its activities.
“The reactivation of Citizens Gate and associated social pages will complement other forms of engagement with citizens within and outside the state, and the feedback platform is being championed by the Office of Civic Engagement in collaboration with the Ministry of Science and Technology and the Office of Transformation, Creativity and Innovation.”