To close the financial inclusion gap and provide more Nigerians (working-age adults) with seamless access to credit, savings, payments, and insurance from formal providers, the National Insurance Commission (NAICOM) is urging the Central Bank of Nigeria, CBN, National Pension Commission, PenCom, Nigerian Communications Commission, NCC, and Securities and Exchange Commission, SEC to fully embrace technology.
According to Mr OS Thomas, Commissioner for Insurance, who recently spoke at a Fintech Conference, financial inclusion has become a critical development policy priority in Nigeria with the National Financial Inclusion Strategy (NFIS), which aims to reduce the exclusion gap to 20% by the end of 2020.
Looking at the ‘Imperative of Fintech in Promoting Financial Inclusion in Nigeria’ the Commissioner maintains that Nigeria may not reach the NFIS target until 2030, following data provided by EFInA from its two yearly Survey on ‘Access to Financial Services in Nigeria’ which revealed that the number of persons financially excluded has reduced from 52.2%(45.5m) in 2008 to 36%(38m) in 2020.
“It appears that NFIS, Fintech, Insuretech & Current Financial Services have their shortcomings to the group of people we claim to provide for, there is, therefore, the need to revamp NFIS to capture current realities and come up with new strategies to navigate through certain concerns or challenges”
According to him, pressing concerns regarding the financial inclusion gap include whether the existing Fintech/Insurtech business models and products are suitable and sustainable for the unbanked and why the Nigerian Financial inclusion rate is lower than that of some other developing countries despite numerous programmes.
“There have been certain challenges that have in recent times stifled the NFIS Goal; these include financial literacy levels (rural areas), payment system Laws, and lack of collaboration/ partnership between various stakeholders and even regulators”
“The journey to financial inclusion goal can only be sped up if we encourage the scaling of technology, particularly Mobil Money. Research has shown that Phone Ownership in Nigeria has increased with at least one person in a household owning a mobile phone (EFina 2018 Survey)”.
Thomas called on CBN, PENCOM, NCC, and SEC) to create an open and level playing field for a wide range of providers, increase collaboration between themselves including NAICOM to create the right environment for technology to thrive, as well as encourage innovation around product, services and delivery channels.
“We must support projects to improve data and technical expertise, encourage collaboration and information exchange between various stakeholders, review primary laws and regulations and put in place necessary Safeguards.
“As a subset of the Financial Services Industry, the insurance industry has a responsibility to guarantee the sustainability of growth and development of the economy and we consider technology as a key driver for market development.
“It is in furtherance of this that the Commission has invested heavily in automating its processes as well as facilitated the space for financial inclusion growth in the industry. This is in order to accelerate the Insur-Tech eco-system”
The insurance Czar urged them to consider tech as a good disruptor, saying, “Technology as a Disruptor when considered in relation to; Cloud Computing, Mobile Computing, AI, Blockchain Tech, IoT, Data Analytics, Usage Based Insurance (PAYD, PHYD) using Telematics, is the new market platform. Telematic for instance has been identified to be disrupting the Insurance Sector by basically altering how risks are evaluated and premiums defined.
He added that the future of fintech started yesterday with InsurTech at hand, and NAICOM hopes that there would be a re-energisation of national inclusion policy that fully meets stakeholders’ needs which is to strengthen inclusion for the unbanked or under-banked segments.
“Financial Inclusion researches/data has shown that its nature, form and challenges differ among countries and cannot be addressed with a single product or one size fits all approach.
“We should therefore implement technology initiatives that take into consideration the peculiarities of the Nigerian environment and most critically the local people,” he added.