The Nigerian National Petroleum Company (NNPC) Retail Limited has terminated the employment of a pump attendant and suspended a station manager over an alleged attempt to defraud a customer at one of its stations in Ikorodu, Lagos State.
In a statement released on Friday, the company said it became aware of the incident after a video of the pump attendant’s misconduct surfaced and went viral on social media.
According to NNPC, the dismissal followed an internal investigation into the matter.
“The Nigerian National Petroleum Company Retail Limited wishes to state clearly that such conduct is completely unacceptable and runs contrary to our values of integrity, transparency, and premium customer service,” the statement read.
The company said it acted in line with its sanction policy, taking the following measures:
Termination of the pump attendant’s employment.
Suspension of the Station Manager.
Issuance of a formal warning letter to the dealer in charge of the station.
NNPC Retail commended members of the public for their vigilance and urged customers to promptly report similar incidents through the official customer service numbers and email displayed at all NNPC stations for immediate action.
