OpenAI restores outage suffered by ChatGPT

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ChatGPT, OpenAI’s AI chatbot, experienced an outage this morning that refused users access to the platform.

This occurred around 4:00 am Pacific Time when users reported receiving error messages when they tried to log in to their accounts.

Attempts To Log In To Chatgpt Were Met With This Error Message
Attempts to log in to ChatGPT were met with this error message | Source: ChatGPT

OpenAI confirmed the issue around 5:12 am that the outage was affecting ChatGPT and its API. The company immediately started looking into the matter.

“We are continuing to investigate this issue,” OpenAI wrote in a message posted around 4:00 a.m. Pacific Time.

Openai Issued Status Reports
OpenAI issued status reports | Source: OpenAI

By 5:43 a.m., OpenAI said it had found a fix and at 7:09 a.m., the company resolved the issue with the platform fully back online. The AI company said it would keep monitoring the service for any further issues.

Openai Issued Status Reports After The Fix
OpenAI issued status reports after the fix | Source: OpenAI

But this is not the first time such a thing has happened. In December last year, ChatGPT and its API were also down for three hours in the same manner. Technical problems with a new telemetry service were the issue at that time.

But despite all this, ChatGPT is still gaining more interest from users, especially since its launch in November 2022. The platform currently handles over a billion messages daily and has over 100 million users.

[cryptotimes]