Skynews has reported that Microsoft is now looking into an outage that has prevented hundreds of users from using the website’s services, such as Teams and Outlook.
Although the precise number of affected subscribers was not disclosed, Downdetector.com, which monitors outages using a variety of sources, including user complaints, found that thousands of users were reporting issues with Teams, Outlook, Microsoft 365, and Xbox Live.
It revealed that as of this morning at 8 a.m., there had been 4,992 incidences of users reporting problems with the email platform Outlook in the UK, and 2,173 with Teams.
Users in Manchester, London, Birmingham, Norwich, Oxford, Brighton, and Cardiff, among other places, reported issues.
Additionally, the website listed over 3,900 cases of people in India and over 900 in Japan claiming problems with Microsoft Teams. Additionally, the number of outage reports increased in other nations, such as Australia and the United Arab Emirates.
Office workers were forced to hold in-person meetings again and utilize other social media platforms to connect with one another during the outage because the majority of users were unable to send or receive messages, join calls, or use any other Team program capabilities.
Microsoft tweeted: “We’re investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin centre under MO502273.
“We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.”
It later added: “We’ve isolated the problem to networking configuration issues, and we’re analyzing the best mitigation strategy to address these without causing additional impact.”
A subset of customers were having issues with the platform, according to a tweet from Microsoft’s cloud division Azure.
Many Microsoft users shared updates on social media, with the hashtag #MicrosoftTeams becoming popular on Twitter.
“Microsoft Teams and Outlook are having issues here in Ethiopia… are these services down?” one social media user tweeted.
Another wrote: “Microsoft Outlook, Teams services down in Sri Lanka and around the globe.”
More than 280 million people use Microsoft Teams worldwide. Businesses and educational institutions rely on the service to make calls, schedule meetings, and manage their workflow.
According to the company’s status page, other services like OneDrive for Business, Microsoft Exchange Online, and SharePoint Online were also impacted.
The outage follows Microsoft’s announcement last week that it would be cutting 10,000 jobs across its global operations. Microsoft employs more than 220,000 people worldwide, including 6,000 in the UK.
CEO Satya Nadella explained the layoffs, which affected less than 5% of the staff, were caused by a decrease in investment amid worries the US and other important growth areas are about to enter a recession.
